Legal notice

Shipping (Japan): ¥800 for orders under ¥10,000; free on orders of ¥10,000 or more.

Shipping (international): a flat ¥3,000 to eligible countries and regions (total weight up to 2 kg). International rates are provisional and may be revised.

International orders may be subject to duties, import VAT and other charges of the destination country or region. These are paid by the customer, separately from the item price and shipping.

Credit card, Shop Pay, Apple Pay, Google Pay, PayPal, Paidy, PayPay, Rakuten Pay, au PAY, Merpay

* Available payment methods are those shown at checkout.

Credit card, Shop Pay, Apple Pay, Google Pay, PayPal: payment is processed when you order. The billing date depends on your card or payment provider.

Paidy: please pay according to Paidy's instructions.

PayPay, Rakuten Pay, au PAY, Merpay: complete payment with each service when you order.

Orders usually ship within 7–9 days of confirmation. Delivery within Japan takes about 2–3 weeks from your order.

Items are sourced from our overseas partners, so timing may vary with season, stock and shipping conditions. International delivery time varies by country and region.

Once your order is confirmed we begin arranging it with our partner right away, so as a rule we cannot accept cancellations. We may be able to cancel before arrangements are made, so please contact us as soon as possible.

As a mail-order purchase, orders are not eligible for a cooling-off period.

Defective or incorrect items: after checking a photo, we will refund the item or re-order a replacement. There is no need to return the item.

Size does not fit: we will order the new size from our partner and send it to you. Delivery takes about as long as the original order again (usually 7–9 days to ship, plus delivery time).

We do not accept returns or exchanges for other personal reasons (for example, the item looks different than expected).

In all cases, please contact us within 3 days of delivery. See our refund policy for details.

For international orders, if a package cannot be delivered because information required for customs clearance in the destination country or region (such as a personal ID number) was not provided, or because duties or import taxes were not paid, it will be treated as a cancellation for personal reasons and the item price and shipping cost will not be refunded.